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Terms of Service

Last updated: October 2026
Draft under review. This text was adapted from NOVAMENTE's Brazilian terms as a starting point for U.S. customers. It has not yet been reviewed by a U.S. attorney and may change before online purchases open to the public. Please treat it as provisional.

1. Who we are

NOVAMENTE is operated from Brazil by its founder, José Mauro Peres Santos, and offers its services to U.S. customers through this website and the NOVAMENTE and GEPRO IA applications. Contact: contatonovamenteconsultoria@gmail.com

2. The service

NOVAMENTE provides an online organizational intelligence platform (the OGS Method® and the IOE score) that brings together diagnostics, indicators, management modules and AI-assisted document analysis. GEPRO IA is an AI-assisted project management product that can be used on its own or together with NOVAMENTE. By creating an account or purchasing a plan, you confirm that you have read and accepted these Terms and the Privacy Policy.

3. Account and use

  • You must be at least 18 years old and have authority to represent the company you register.
  • You are responsible for the accuracy of the information you provide and for keeping your password secure.
  • You may not use the platform for unlawful purposes, try to access another company's data, or compromise the security of the system.

4. Plans, prices and free trial

Plans, features and prices in U.S. dollars (US$) are shown on the Pricing page and again at checkout, before you pay. Some plans include a free trial. When the trial ends, the account becomes view-only unless you purchase a paid plan. We do not ask for a credit card to start a trial.

5. Payment and automatic renewal

  • Paid plans are monthly subscriptions, charged every month on the same date as the first charge until you cancel.
  • Payments are processed by Stripe. NOVAMENTE does not store your card details.
  • Price changes will be announced by email at least 30 days in advance and apply from the first charge after the notice. If you do not agree, you can cancel before then.
  • If a payment fails, we notify you by email and keep your access for 10 days. After that, the account reverts to view-only or to the free plan. Your data is not deleted because of a late payment.
  • Prices do not include any sales, use or similar taxes that may apply; where required, they are added at checkout.

6. Cancellation

You can cancel at any time from inside the application, without calling us or sending documents. We confirm by email. Cancelling stops future charges, and access to the paid plan continues until the end of the period you already paid for. You can also cancel by emailing contatonovamenteconsultoria@gmail.com.

7. Refunds

If you are not satisfied, you can ask for a full refund within 7 days of your first payment. Details are in the Cancellation and Refund Policy.

8. Your data after cancellation

After cancellation your account remains accessible on the free or view-only plan. If you ask us to delete your account, we delete your data within 30 days, except what the law requires us to keep, such as billing and contract records. Before that, you can export your data from the application or ask for help by email.

9. Artificial intelligence

Parts of the service use artificial intelligence to analyze documents and generate text, plans and recommendations. These results may contain errors and do not replace the judgment of an accountant, attorney, engineer or other qualified professional. The final decision on any action is yours.

10. Availability and liability

We work to keep the platform available, but interruptions can happen for maintenance or because of third-party failures. The service is provided "as is" to the extent permitted by law. To the extent permitted by law, our total liability for any claim related to the service is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms limits rights that cannot be limited by law.

11. Intellectual property

The OGS Method®, the IOE™ score, the platform and its texts belong to NOVAMENTE. The data and documents you upload remain yours; you authorize us only to process them to provide the service.

12. Changes to these Terms

We may update these Terms. Material changes will be announced by email or in the platform with reasonable notice, and the update date is shown at the top.

13. Contact and governing law

Questions, complaints and requests: contatonovamenteconsultoria@gmail.com. These Terms are governed by the laws of Brazil, where NOVAMENTE is operated, without prejudice to any mandatory consumer or business protections that apply to you where you live.

NOVAMENTENOVAMENTEUSA

Organizational Intelligence for Growing Companies. Registered OGS Method®.

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© 2026 NOVAMENTE. All rights reserved. OGS Method® and IOE™ are marks in the registration process. Terms of Service · Cancellation and Refund · Privacy Policy
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